RuntimeResponseGenericRuntimeResponseTypeConnectToAgent

public struct RuntimeResponseGenericRuntimeResponseTypeConnectToAgent : Codable, Equatable

RuntimeResponseGenericRuntimeResponseTypeConnectToAgent.

Enums with an associated value of RuntimeResponseGenericRuntimeResponseTypeConnectToAgent: RuntimeResponseGeneric

  • The type of response returned by the dialog node. The specified response type must be supported by the client application or channel.

    Declaration

    Swift

    public var responseType: String

  • A message to be sent to the human agent who will be taking over the conversation.

    Declaration

    Swift

    public var messageToHumanAgent: String?

  • An optional message to be displayed to the user to indicate that the conversation will be transferred to the next available agent.

    Declaration

    Swift

    public var agentAvailable: AgentAvailabilityMessage?

  • An optional message to be displayed to the user to indicate that no online agent is available to take over the conversation.

    Declaration

    Swift

    public var agentUnavailable: AgentAvailabilityMessage?

  • Routing or other contextual information to be used by target service desk systems.

    Declaration

    Swift

    public var transferInfo: DialogNodeOutputConnectToAgentTransferInfo?

  • A label identifying the topic of the conversation, derived from the title property of the relevant node or the topic property of the dialog node response.

    Declaration

    Swift

    public var topic: String?

  • An array of objects specifying channels for which the response is intended. If channels is present, the response is intended for a built-in integration and should not be handled by an API client.

    Declaration

    Swift

    public var channels: [ResponseGenericChannel]?